How do I return an item?
In order to return merchandise, an RMA number must be obtained by emailing firstname.lastname@example.org. Unopened merchandise (except Skincare, Haircare, and Makeup items) may be returned in its original condition, including original packaging and packing slip within 30 days of receipt. A refund will be issued less shipping charges.
Shipping costs incurred to return the product to us will not be refunded.
We do not offer refunds or exchanges on Skincare, Haircare, or Makeup items due to health reasons.
We will need the following information to process your return.
1. RMA Number
2. Full name and address
3. E-mail address and Phone number
4. Packing Slip
5. Your reason for returning the product